Privacy policy

This policy applies to the website: Services Soluwin Inc.

Date of last update: February 6, 2024

Respect for your privacy is of the utmost importance to Services Soluwin Inc., which is responsible for this site.

The purpose of this privacy policy is to expose you to:

  • How your personal information is collected and processed. All information likely to identify you must be considered personal information. This includes your first and last name, your age, your postal address, your email address, your location or even your IP address.
  • What are your rights regarding this information.
  • Who is responsible for processing the personal information collected and processed.
  • To whom this information is transmitted.
  • Possibly, the site’s policy regarding cookies.

This privacy policy supplements the General
Conditions of Use which you can consult at the address below:

Privacy policy

 

1. COLLECTION OF PERSONAL INFORMATION

We collect the following personal information:

  • Last name
  • First name
  • Address
  • Postal code
  • Email address
  • Telephone/fax number

The personal information that we collect is collected through the collection methods described below, in the “Forms and collection methods” and following sections.

 

2. FORMS AND COLLECTION MODES

Your personal information is collected through the following methods:

  • Website registration forms
  • Order forms
  • Survey
  • Competition

We use the information thus collected for the following purposes:

  • Order tracking
  • Information/Promotional offers
  • Statistics
  • Contact
  • Website management

 

3. SHARING OF PERSONAL INFORMATION

Personal information collected by the site is not transmitted to any third party and is only processed by us.

 

4. PERSONAL INFORMATION STORAGE DURATION

The person responsible for processing personal information will keep all of the personal information collected in its site computer systems under reasonable security conditions for a period of: 5 years.

 

5. HOSTING OF PERSONAL INFORMATION

NOur site is hosted by: Solution Infomedia, whose head office is located at the following address:

145 De Port-Royal Av, Bonaventure QC G0C1E0

The host can be contacted at the following telephone number: 418 534-4450.

The information we collect and process is exclusively hosted and processed in Canada.

 

6. RESPONSIBLE FOR PROCESSING PERSONAL INFORMATION

a) The person responsible for processing personal information

The person responsible for processing personal information is: Geneviève Mallette.

She can be contacted as follows: 581-886-8584

The person responsible for processing personal information is responsible for determining the purposes and means used to process personal information.

b) Obligations of the person responsible for processing personal information

The person responsible for processing personal information undertakes to protect the personal information collected, not to transmit it to third parties without you having been informed and to respect the purposes for which this information was collected.

In addition, the person responsible for processing personal information undertakes to notify you in the event of rectification or deletion of personal information, unless this entails disproportionate formalities, costs or steps for him.

In the event that the integrity, confidentiality or security of your personal information is compromised, the data controller undertakes to inform you by any means.

 

7. RIGHT OF OPPOSITION AND WITHDRAWAL

You have the right to object to the processing of your personal information by the site (“right to object”). You also have the right to request that your personal information no longer appears, for example, in a mailing list (“right of withdrawal”).

In order to object to the processing of your personal information or request the removal of your personal information, you must follow the following procedure:

The user must make a request to limit the processing of their personal information to the information controller, by sending an email to the address provided above.

 

8. RIGHT OF ACCESS, RECTIFICATION AND DELETION

You can read, update, modify or request the deletion of information about you, by following the procedure set out below:

[email protected]

 

9. CONDITIONS FOR MODIFICATION OF THE PRIVACY POLICY

This privacy policy can be consulted at any time at the address indicated below:

Privacy policy

We reserve the right to modify it in order to guarantee its compliance with current law.
Therefore, you are invited to regularly consult this confidentiality policy in order to keep yourself informed of the latest changes that will be made to it.

 

10. ACCEPTANCE OF THE PRIVACY POLICY

By browsing the site, you confirm that you have read and understood this privacy policy and accept its conditions, particularly with regard to the collection and processing of your personal information.

 

11. LEGISLATION

We undertake to respect the legislative provisions set out in:

Act respecting the protection of personal information in the private sector, CQLR c P-39.1; and or

Act respecting the protection of personal information and electronic documents, SC 2000, c 5.